Shipping Policy

This Shipping Policy outlines the terms and conditions for delivery of products purchased from NDR SPORT Pvt. Ltd. We are committed to ensuring reliable and efficient delivery of your orders.

1. Free Shipping
   • Available on orders above Rs. 999/-
   • Applicable across India
   • Minimum order value calculation excludes discounts
   • Valid for standard shipping only
   • Terms subject to change during promotional periods
2. Standard Shipping Charges
   • Orders below Rs. 999/-: Charges calculated at checkout
   • Based on:
     • Delivery location
     • Package weight
     • Package dimensions
     • Shipping distance
     • Starting from Rs. 49/- onwards

1. Serviceable Areas
   • Pan-India delivery
   • Major cities and towns
   • Remote locations (extended delivery time)
   • Pin code verification at checkout
   • Service limitations in certain areas
2. International Shipping
   • Currently not available
   • Limited to Indian addresses only
   • No PO box deliveries
   • No army post office deliveries

1. Standard Delivery
   • Metro cities: 3-5 business days
   • Other cities: 5-7 business days
   • Remote areas: 7-10 business days
   • Business days exclude Sundays and holidays
2. Estimated Delivery Date
   • Provided at checkout
   • Subject to product availability
   • Weather conditions consideration
   • Local restrictions impact
   • Regular status updates

1. Processing Time
   • 24-48 hours after order confirmation
   • Additional time during sale periods
   • Inventory verification
   • Quality check
   • Packaging time
2. Order Tracking
   • Tracking number provided via email/SMS
   • Real-time tracking updates
   • Carrier tracking portal access
   • Mobile app tracking
   • Customer support assistance

1. Courier Selection
   • Based on delivery location
   • Service reliability
   • Tracking capability
   • Handling expertise
   • Cost-effectiveness
2. Partner Standards
   • Professional handling
   • Secure transportation
   • Real-time tracking
   • Proof of delivery
   • Insuranc

1. Delivery Attempts
   • Maximum 3 delivery attempts
   • Alternative delivery arrangements
   • Return to origin after failed attempts
   • Redelivery charges may apply
   • Customer notification system
2. Address Requirements
   • Complete address with landmarks
   • Valid pin code
   • Active contact number
   • Alternate contact number
   • Specific delivery instructions

1. Fragile Items
   • Special packaging
   • Handling instructions
   • Insurance coverage
   • Limited stacking
   • Careful transportation
2. High-Value Items
   • Signature requirement
   • Identity verification
   • Insurance coverage
   • Secure handling
   • Track and trace

1. Undelivered Packages
   • Return to warehouse
   • Customer notification
   • Redelivery options
   • Refund process
   • Storage period
2. Address Issues
   • Customer verification
   • Address correction
   • Reshipment process
   • Additional charges
   • Timeline extension

1. Product Restrictions
   • Size limitations
   • Weight restrictions
   • Prohibited items
   • Dangerous goods
   • Special permits required
2. Location Restrictions
   • Non-serviceable areas
   • Limited service areas
   • Seasonal restrictions
   • Regulatory restrictions
   • Force majeure conditions

1. Visible Damage
   • Inspection at delivery
   • Documentation of damage
   • Immediate reporting
   • Photo evidence
   • Return process
2. Hidden Damage
   • 48-hour reporting window
   • Inspection process
   • Claim procedure
   • Resolution timeline
   • Return authorization

For shipping-related queries:

NDR SPORT Pvt. Ltd.
Email: support@ndrsport.in
Phone: +91-9228247428

Operating Hours:
Monday to Saturday
10:00 AM to 6:00 PM IST