Privacy Policy

This Privacy Policy explains how NDR SPORT Pvt. Ltd. (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our website ndrsport.in or our services. This policy should be read in conjunction with our Cookie Policy and Data Security Policy. This policy is compliant with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Personal Information
   We may collect the following personally identifiable information:
   • Name and contact details
   • Email address
   • Phone number
   • Shipping and billing addresses
   • Payment information
   • Date of birth
   • Gender
2. Technical Information
   We automatically collect:
   • IP address
   • Browser type and version
   • Device information
   • Operating system
   • Cookies and usage data
   • Referring/exit pages
   • Clickstream data
3. Transaction Information
   We collect:
   • Purchase history
   • Order details
   • Payment records
   • Shipping details

We use your information for:

1. Processing and fulfilling orders
2. Communicating about orders and services
3. Providing customer support
4. Sending promotional communications (with consent)
5. Improving our website and services
6. Preventing fraud and ensuring security
7. Complying with legal obligations

1. Security Measures
   We implement appropriate technical and organizational measures including:
   • SSL encryption for data transmission
   • Secure server infrastructure
   • Regular security audits
   • Access controls and authentication
   • Industry-standard security protocols
2. Third-Party Service Providers
   We share data with:
   • PayU India (payment processing)
   • Logistics partners
   • Analytics providers
   • Customer support services

You have the right to:

1. Access your personal information
2. Correct inaccurate information
3. Withdraw consent for marketing
4. Request data deletion
5. Object to data processing
6. File complaints with authorities

We use cookies and similar tracking technologies. Please refer to our separate Cookie Policy for detailed information about:

• Types of cookies we use
• How to manage your cookie preferences
• Third-party cookies
• Essential cookies for website functionality

We may share information with:

1. Service providers and partners
2. Law enforcement agencies
3. Regulatory authorities
4. Professional advisors
5. Business transferees (in case of sale/merger)

1. Age restriction: 13 years and above
2. Parental consent required for users under 18
3. Immediate deletion of underage user data

1. Opt-in Consent
   • We require explicit consent for marketing communications
   • You can opt-out at any time
   • Clear unsubscribe options in all marketing emails
2. Communication Types
   • Promotional emails
   • Product updates
   • Special offers
   • Newsletters

1. Active Accounts
   • Personal information retained while account is active
   • Transaction records kept as required by law
   • Regular data review and cleanup
2. Inactive Accounts
   • Data archived after 2 years of inactivity
   • Deleted after 5 years of inactivity
   • Option to request earlier deletion

1. We primarily store and process data in India
2. Limited data sharing with international service providers
3. Appropriate safeguards for international transfers
4. Compliance with data protection laws

1. Breach Notification
   • Prompt notification of security incidents
   • Details of affected information
   • Steps taken for mitigation
   • Recommended user actions
2. Investigation Process
   • Immediate incident investigation
   • Root cause analysis
   • Preventive measures implementation
   • Regulatory reporting as required

We reserve the right to update this policy. Changes will be effective immediately upon posting on the website. Significant changes will be communicated through email or website notifications.

For privacy-related inquiries:

NDR SPORT Pvt. Ltd.
C-901, Viviaan Elementos, B/h Savya Skyz Zundal – 382421 Gujarat, India

Email: policy@ndrsport.in

Phone: +91 9228247428